Privacy policy
WayHoly Ltd Privacy Policy
This Privacy Policy explains how WayHoly Ltd (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.wayholy.com (the “Site”). It also outlines your rights under the UK GDPR and Data Protection Act 2018.
Personal Information We Collect
When you visit the Site, we collect the following information:
– Device Information: This includes your web browser, IP address, time zone, and interactions with the Site (e.g., pages viewed, search terms used, and referring websites). We collect this using cookies, log files, and other tracking technologies (such as web beacons, tags, and pixels).
– Order Information: When you make a pilgrimage booking or purchase a related product, we collect your name, billing and shipping address, payment details, email address, and phone number.
– Communication Information: If you subscribe to our newsletter or provide your email for updates, we collect your email address and preferences. You may unsubscribe from our communications at any time.
How Do We Use Your Personal Information?
We use your Personal Information for the following purposes:
– To fulfill pilgrimage bookings: This includes processing payments, sending confirmations, and providing customer support.
– To communicate with you: We may send information about your pilgrimage, updates, or other communications as per your preferences.
– To improve our services: We use the Device Information collected to generate analytics, enhance user experiences, and detect any fraudulent activity.
Legal Bases for Processing
We process your personal data in accordance with the UK GDPR, under the following legal bases:
– Contractual Necessity: To fulfill the pilgrimage services and products you purchase.
– Legitimate Interests: To improve and manage our services.
– Consent: For marketing communications and email newsletters, when consent is provided.
– Legal Obligation: To comply with any legal or regulatory requirements, such as for tax purposes.
Sharing Your Personal Information
We may share your Personal Information with third-party service providers, such as pilgrimage organizers or payment processors, to facilitate the fulfillment of your pilgrimage. We will never sell your data to third parties.
Data Transfers
Your Personal Information may be transferred outside of the UK or the EEA to third-party providers, where necessary. We ensure that all data transfers are protected by appropriate safeguards.
Your Rights
You have the following rights under the UK GDPR:
– Access: Request a copy of your personal data.
– Correction: Correct any inaccurate data.
– Erasure: Request the deletion of your personal data, under certain conditions.
– Objection: Object to the processing of your data for marketing purposes.
– Portability: Request the transfer of your data to another service provider.
To exercise any of these rights, please contact us at director@wayholy.com.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. For pilgrimage bookings, we may retain the data for at least six years for tax purposes.
Cookies
We use cookies and other tracking technologies to improve your browsing experience on the Site. For more information on how we use cookies, please review our Cookies Policy.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our Site.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at director@wayholy.com.
